BOOKING TERMS AND CONDITIONS

Please read these booking conditions carefully as they incorporate the basis upon which bookings are accepted by PacificIslandEscapes.com in association with Island Escapes Pty Ltd. PacificIslandEscapes.com in association with Island Escapes Pty Ltd creates holiday packages but is not itself a transport, tour, event or accommodation provider. It acts only as the agent for those providers. It is therefore, important for you to obtain and read the service providers terms and conditions applicable to the products in your package, and make sure you are aware of any exclusions or limitations of liability imposed by the service provider.

DEPOSITS AND FINAL PAYMENTS:

A deposit of $150 per person is required within 7 days of receipt of confirmation. You will be notified at the time of reservation if the supplier requires an additional deposit. Full payment for all reservations is due 45 days prior to departure.

AMENDMENT, RE-ISSUE & CANCELLATION FEES & REFUNDS:

Please note the following:

Amendment & Re-Issue Fees: Changes to your itinerary after receipt of the booking confirmation will incur an amendment fee of $25.Changes to the itinerary after documentation has been issued will incur an amendment fee of $40. In addition to the above, any fees levied by the hotels or operators will also be charged at cost.

Cancellation Fees:

i. Prior to Final Payment. There will be no refund of your deposit and any supplier deposits paid may also be non-refundable.

ii. After Final Payment. There will be no refund of your deposit and any cancellation fees charged by hotels, airlines, cruise companies or ground operators will be passed onto you.

Refunds:

No refund will be available on any pre-paid service cancelled or forfeited after travel has commenced.

PASSPORTS & VISA INFORMATION:

Please ensure that your passport is valid at least 6months beyond your anticipated return date. If the nationality of the passport is other than Australian or New Zealand, a re-entry or multiple visas may be required to return to Australia. A visa is not required for your journey if you are travelling on an Australian or New Zealand passport. Please check visa requirements for all other nationalities.

Please note that all health, passport and visa requirements are the travelers responsibility and not that of PacificIslandEscapes.com or Island Escapes Pty Ltd.

TRAVEL & ACCOMMODATION:

PacificIslandEscapes.com and Island Escapes Pty Ltd is not in itself a carrier, hotelier or car hire operator. The flights, cruises, rail and coach journeys, other travel and hotel accommodation, car hire and any other components included in your holiday are provided by reputable carriers and hoteliers on their own conditions. It is important to note therefore, all terms and conditions and limitations of liability imposed by the various services involved in your travel booking, some of which limit or exclude liability in respect of death, personal injury, delay, and loss or damage to baggage.

NOT INCLUDED IN THE PRICE OF THE HOLIDAY:

The price of any accommodation outside of Fiji, passports and visas where applicable, are not included in the package price, nor are items of a personal nature such as laundry, taxis other than any transfers expressly included, telephone calls, excess baggage charges, travel insurance, postage, meals (unless specified) and any fees or charges payable direct by you to a third party such as gratuities.

LIMIT OF LIABILITY:

PacificIslandEscapes.com and Island Escapes Pty Ltd does its best to make sure that your arrangements are satisfactory, however many of the goods and services offered by us are supplied by a third party. Island Escapes Pty Ltd acts only as an agent for those suppliers. To the extent permitted by law, PacificIslandEscapes.com and Island Escapes Pty Ltd excludes all liability for any loss or damage whatsoever that may arise in anyway in connection with the offer of goods or services by PacificIslandEscapes.com or Island Escapes Pty Ltd or any third parties, or in connection with the supply of such goods or services.

EVENTS BEYOND OUR CONTROL:

Island Escapes Pty Ltd does not accept any liability whatsoever for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by any events which are beyond its control including, but not limited to, war, civil disturbance, fire, floods, acts of God, acts of Government or of any other authority, accident to or failure of, machinery or equipment or industrial action.

DESTINATION PASSENGER ENQUIRIES:

Island Escapes Pty Ltd makes no representation as to the safety, conditions or other issues that may exist at any destination. International travel advice can be obtained from various sources including local government and the Department of Foreign Affairs and Trade.

PRICES:

All prices are quoted in Australian dollars unless otherwise specified and are current at the time of provision. If the exchange rate fluctuates or airfares increase before full payment of your holiday has been received, you will be required to pay for any increase.

MISTAKES:

While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Pacific Island Escapes.com reserves the right to decline bookings arising from such errors.

PacificIslandEscapes.com in association with Island Escapes Pty Ltd

ABN 26 110 686 209 ACN 106 125 142


 
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